The Resident Management Centre System is a mobile application system that simplifies and automates tasks related to residential management. This app is aimed to enhance communication and convenience in managing parcels, pre-registered for visitors, paying utility bills, sending feedback, dissemination announcements, reporting issues, and notifying disruptions related to water and electricity. The idea for this proposed system comes from reviewing similar existing systems.The existing notification process for delivered packages in our residential community lacks efficiency and convenience, making residents need to physically check their mailboxes frequently. Distributing paper notifications for water and power outages to residents is time-consuming and resource-intensive, leading to delays and significant paper waste. Besides, registering visitors with manual paperwork and lengthy procedures leads to delays and inefficiency. Therefore, there is a need to develop a system to optimise residential management by automating tasks to increase efficiency and improve user experience.
The objectives of the proposed system is to refine features for an improved Resident Management Centre System that eliminates the need for physical visits, providing easy access to services and enhancing resident satisfaction. It also involves testing and validation to ensure the new system design automates and simplifies resident management processes, reducing manual tasks and improving operational efficiency.
This proposed system will be developed according to the waterfall model, which consists of three phases. Phase one aims to study existing solutions, gather user requirements, and refine features for an improved Resident Management Centre System. Phase two focuses on developing a comprehensive Resident Management Centre System that eliminates the need for physical visits, providing easy access to services and enhancing resident satisfaction. Phase three is testing and validating a new system design that automates and streamlines resident management processes, reducing manual tasks and improving operational efficiency.
In conclusion, the Resident Management Centre System presents an innovative solution to simplify residential management processes. The system will be developed using the waterfall model. This proposed system helps to address key challenges such as inefficient parcel notifications, visitor registration, and utility bill payments.